Privacy Policy - Fennec Labs

Our Commitment to Your Privacy

At Fennec Labs, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. We are committed to protecting your personal data and being transparent about what information we collect and how we use it. Please read this policy carefully to understand our practices regarding your personal data.

Data Collection

Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out contact forms on our website, including your name, email address, and message content
• Communicate with us via email or other correspondence
• Engage our services and provide project-related information
• Subscribe to newsletters or marketing communications

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Device information such as browser type, operating system, and device identifiers
• Usage data including pages visited, time spent on pages, and navigation patterns
• IP address and approximate geographic location
• Referral source and how you arrived at our website

Legal Basis for Processing

We process your personal data based on your consent, our legitimate business interests, contractual necessity, or legal obligations. For EU residents, we comply with GDPR requirements for data processing and ensure appropriate legal bases exist for all processing activities.

How We Use Your Data

Service Delivery

We use your information to respond to inquiries, provide consultations, deliver our game development services, and communicate about project progress. This includes processing project-related data and maintaining records of our business relationship.

Website Improvement

Analytics data helps us understand how visitors interact with our website, allowing us to improve user experience, optimize content, and enhance our services. This data is processed in aggregate form where possible.

Communications

With your consent, we may send occasional updates about our services or industry insights. You can opt out of marketing communications at any time while still receiving essential service-related messages.

Data Protection Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure storage of personal information with access controls
• Regular security assessments and updates
• Limited access to personal data on a need-to-know basis
• Data breach notification procedures in compliance with applicable regulations

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Contact form submissions are retained for up to 24 months unless you request earlier deletion. Project-related data may be retained longer for contractual and legal compliance purposes. Analytics data is anonymized or deleted according to our data retention schedule.

Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Restrict Processing: Request limitation of processing under certain conditions

Exercising Your Rights

To exercise any of these rights, please contact us through our contact page. We will respond to your request within 30 days. You may also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Third-Party Sharing

We do not sell your personal data. We may share information with trusted third parties only in the following circumstances:

• Service providers who assist with website hosting, analytics, and business operations
• Professional advisors such as lawyers and accountants when necessary
• Legal authorities when required by law or to protect our rights

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your information.