Terms and Conditions

1. User Conduct Requirements

As a user of our website and services, you agree to conduct yourself in accordance with the following requirements:

• • Act in good faith in all interactions with Fennec Labs
• • Provide accurate, current, and complete information when requested
• • Maintain the confidentiality of any non-public information disclosed during our relationship
• • Comply with all applicable laws and regulations

2. Prohibited Activities and Behaviors

You expressly agree not to engage in any of the following prohibited activities:

• • Violating any applicable laws, regulations, or third-party rights
• • Using our services for any unlawful or fraudulent purpose
• • Attempting to circumvent security measures or gain unauthorized access
• • Transmitting harmful code, malware, or engaging in denial-of-service attacks
• • Infringing upon intellectual property rights of Fennec Labs or third parties
• • Harassing, threatening, or defaming Fennec Labs staff or other users

3. Content Guidelines

Any content you submit through our contact forms or during project communications must not be illegal, defamatory, obscene, threatening, or otherwise objectionable. We reserve the right to refuse service to anyone who violates these content guidelines or engages in behavior we deem inappropriate.

4. Age Requirements

You must be at least 18 years of age, or the age of legal majority in your jurisdiction, to engage our professional services. Use of the informational portions of our website is permitted for individuals of all ages, but contact form submissions and service inquiries require legal capacity to enter into binding agreements.

5. Compliance with Laws

You are responsible for ensuring that your use of our website and services complies with all applicable local, national, and international laws and regulations. This includes but is not limited to export control laws, data protection regulations, and intellectual property laws applicable in your jurisdiction.

6. Indemnification

You agree to indemnify, defend, and hold harmless Fennec Labs, its directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to your violation of these Terms and Conditions, your use of our services, or your infringement of any third-party rights.

7. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in that policy. You are responsible for maintaining the security of any credentials or access information provided to you.

8. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, Fennec Labs disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Fennec Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of (or inability to access or use) our services. Our total liability for any claims arising from these terms shall not exceed the amount paid by you for our services in the twelve months preceding the claim.

10. Exclusion of Consequential Damages

In no event shall Fennec Labs be liable for any damages arising from business interruption, loss of business opportunities, loss of data, or costs of procurement of substitute services, even if we have been advised of the possibility of such damages.

11. Force Majeure

Fennec Labs shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemic, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Madrid, Spain.

13. Dispute Resolution

Before initiating any formal legal proceedings, you agree to attempt to resolve any dispute with Fennec Labs through good faith negotiations. You may contact us through our contact page to discuss any concerns. We will make reasonable efforts to resolve disputes amicably within 30 days of receiving notice.

14. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity of the remaining provisions, which shall continue in full force and effect.

15. Modifications to Terms

Fennec Labs reserves the right to modify these Terms and Conditions at any time. We will provide notice of material changes by updating the "Last updated" date at the top of this page. Your continued use of our website or services after such modifications constitutes your acceptance of the revised terms.

16. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any project-specific agreements, constitute the entire agreement between you and Fennec Labs regarding your use of our website and services, superseding any prior agreements or understandings.