Terms of Service

Last updated: November 20, 2025

Fennec Labs
Calle de Serrano 41
28001 Madrid, Spain

Agreement to Terms

Welcome to Fennec Labs. These Terms of Service govern your use of our website and services. By accessing our website or engaging our game development services, you agree to be bound by these terms. If you disagree with any part of these terms, please refrain from using our website or services. We recommend reading this document carefully before proceeding.

Service Usage

1. Acceptable Use

When using our website and services, you agree to:

  • Provide accurate and truthful information in all communications
  • Use our services only for lawful purposes
  • Respect intellectual property rights of Fennec Labs and third parties
  • Maintain confidentiality of any proprietary information shared during projects

2. Prohibited Activities

The following activities are strictly prohibited:

  • Attempting to gain unauthorized access to our systems or data
  • Distributing malware, viruses, or other harmful code
  • Engaging in any activity that disrupts or interferes with our services
  • Using automated systems to access our website without permission
  • Misrepresenting your identity or affiliation

3. Service Access Requirements

Access to our services requires a compatible web browser and internet connection. While we strive to maintain website availability, we do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice when possible.

Communication and Inquiries

4. Contact Form Submissions

When submitting inquiries through our contact form, you are responsible for providing accurate contact information. We will use this information solely to respond to your inquiry and discuss potential project opportunities. Submission of false or misleading information may result in rejection of your inquiry.

5. Project Communications

During active projects, timely and clear communication is essential. Clients are expected to respond to project-related communications within reasonable timeframes and provide necessary feedback, assets, or approvals as agreed upon in project contracts.

Service Availability

6. Website Availability

We endeavor to ensure our website remains accessible, but we cannot guarantee continuous, uninterrupted availability. Scheduled maintenance, technical issues, or circumstances beyond our control may temporarily affect access. We will make reasonable efforts to notify users of planned downtime when possible.

7. Service Modifications

Fennec Labs reserves the right to modify, update, or discontinue any service offerings at our discretion. Changes to active project agreements will be communicated directly to affected clients and handled according to the terms of individual contracts.

8. Geographic Availability

While we serve clients worldwide from our base in Madrid, Spain, certain services may be subject to geographic restrictions based on legal or practical considerations. Any such limitations will be communicated during the inquiry process.

Intellectual Property

9. Website Content Ownership

All content on this website, including text, graphics, logos, images, and software, is the property of Fennec Labs or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from this content without explicit written permission.

10. Project Deliverables

Intellectual property rights for completed project deliverables are addressed in individual project contracts. Generally, upon full payment, clients receive agreed-upon rights to the final deliverables. Specific ownership terms, including source code and assets, are defined on a per-project basis.

11. Trademarks

"Fennec Labs" and our logo are trademarks of Fennec Labs. Use of our trademarks without prior written consent is prohibited. This includes use in advertising, publicity, or any manner that may cause confusion about affiliation or endorsement.

Fair Usage Guidelines

12. Resource Usage

We expect all users to interact with our website and services in good faith. This includes:

  • Not submitting excessive or spam contact form submissions
  • Using our services for their intended purposes
  • Respecting the time and resources of our team
  • Engaging professionally in all communications

Changes to These Terms

13. Term Updates

We reserve the right to update these Terms of Service at any time. Changes become effective upon posting to this page with an updated revision date. Continued use of our website or services following any changes constitutes acceptance of the revised terms. We encourage regular review of this page to stay informed of any updates.

Questions

If you have questions about these Terms of Service, please contact us. We're happy to clarify any aspects of this agreement.